Privacy Policy
This Privacy Policy governs the way in which Pear Technology Limited (“Pear”, “we”, “us” or “our”) collects and uses personal and non-personal information we learn about you from visiting https://pear.moe (the “Site”), your use of the Pear mobile application (the “App” and collectively with the Site and any other services, the “Service”). By using the Service, you agree that you have read and understand this Privacy Policy, and accept how we collect, use, transfer, store and disclose your information as described in this Privacy Policy.
Information you give us
Account
To create an Account on the App, we will ask you to provide us with personally identifiable information. This may include, but is not limited to, your first name, last name, date of birth, gender, phone number, profile photo, hometown, education, occupation, emojio, question, address and email address ("Personal Information"). We may collect and use this information for the purpose of providing the Service, identifying and communicating with you and responding to your requests/inquiries and improving our services.
User Content
Some features of the Service allow you to upload content, including without limitation , images, text, messages, html, posts, URLs, pictures, comments, video and other content. All content submitted by you to the Service will be retained by Pear for a period of 30 days. We may continue to disclose such content to third parties in a manner that does not reveal Personal Information, as described in this Privacy Policy.
Information collected automatically
Log Data
Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device. When you use our Service, our servers automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to our Users which then help us track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service.
Location Information
We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings but please note this will prevent you from using main features of the App.
Device Identifiers
When you use a mobile device to access our Service, we may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Pear. A device identifier may deliver information to us or to a third party partner about how you browse and use the Service and may help us or others provide reports or personalized content and ads. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
Metadata
Metadata is usually technical data that is associated with User Content. For example, Metadata can describe how, when and by whom a piece of User Content was collected and how that content is formatted. Users can add or may have Metadata added to their User Content or other data.
Use of Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Web Beacons
Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user's computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence. Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our site from an online advertisement displayed on a third-party website. Third parties may use anonymous information about your visits to our site and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you.
Do Not Track
Our Service currently does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do so in the future, we will describe how we do so in this Privacy Policy.
How we use information
In general, we may use information that we collect about you to: facilitate connections with other Pearers; deliver and improve our products and services, and manage our business; manage your account and provide you with customer support; perform research and analysis about your use of, or interest in, our or others’ products, services, or content; communicate with you by email, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us or other third parties; develop, display, and track content and advertising tailored to your interests on our Service and other sites, including providing our advertisements to you when you visit other sites; website or mobile application analytics; verify your eligibility and deliver prizes in connection with contests and sweepstakes; investigate and prevent fraud and other illegal activities; enforce or exercise any rights in our Terms of Service; and perform functions or services as otherwise described to you at the time of collection.
How we share information
Pear is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. Our Service primarily facilitates connections between users based on their selected preferences. As a result, this information may be visible by some of the public and third parties. If you use certain public features of the Service, then that information is governed by the settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Service.We may disclose Personal and Automatically Collected Information: as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement; if Pear Technology Limited is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.
Your choice regarding your information
Opt out
We may periodically send you free emails that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to "opt-out" (either through your Account or by following the unsubscribe instructions provided in the email you receive). We do need to send you certain communications regarding the Services (e.g., account management and updates to our Terms of Service or this Privacy Policy) and you will not be able to opt-out of those communications. You can also request to opt-out via email, at [email protected].
Account
You can access and modify the information contained in your Profile through the App. You can stop all collection of information by the Application easily by uninstalling the App. If you wish to delete your account, please contact us at [email protected]. If you delete your Account, any association between your Account and information we store will no longer be accessible through your Account.
Security
Pear is committed to protecting your Personal Information and privacy, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. Unauthorised entry or use, hardware or software failure, and other factors may result in your personal information being compromised. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to other sites
Pear may contain links to other websites and services by third parties. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Service. Therefore, this Privacy Policy does not apply to your use of a third party website or service by selecting a link on our App. We encourage our users to read the privacy statements of other third parties before proceeding to use them.
Age policy
We do not knowingly collect or solicit any information from anyone under thirteen (13) years of age. The Service is not directed or accessible to anyone under the age of thirteen (13). If we learn that we have collected information from anyone under thirteen (13) years of age, without parental consent, we will promptly take steps to permanently delete such information from our files within a reasonable time.
California residents
If you are a California resident, you may request information about our practices related to disclosing your personal information to certain third parties and/or opt out of our sharing of your information with unaffiliated third parties for the third parties’ direct marketing purposes. Please send your request (along with your full name, e‐mail address, postal address, and the subject line labeled “Your California Privacy Rights”) by e‐mail to [email protected].
International users
If you are visiting from the European Union or other regions with laws governing data collection and use, please note by using the Service, you consent to having your Personal Information transferred to, processed and maintained in the United States where our data facilities are operated.
Updates to this Privacy Policy
We may modify or update this Privacy Policy from time to time, so we recommend you review it periodically on the App or the Site. If you continue to use the Service after updates to this Privacy Policy, this means you consent to such changes.
How to contact us
If you have any questions regarding this Privacy Policy, please contact us by email at [email protected].